Our Five 5 Day Freshness Guarantee guarantees that our food stays Fresh for 5 whole days from point of delivery or we will exchange any meal(s) in question on the next upcoming delivery day. This guarantee is contingent on the customer personally signing for and accepting the delivery at their air conditioned residence, and the meals are kept refrigerated at 35 degrees or colder, and stored on the top shelf, for the entire 5 day period.
Please remember we are providing perishable goods in warm climates. We highly recommend scheduling a delivery day and time that works best for you, to take advantage of all of the benefits Modern Proteins has to offer. If the customer is not home to accept delivery, the food will be left at the door or gate, unattended, and our 5 Day Freshness Guarantee is null and void.
Any deliveries to places other than the customer’s residence, or the use of our coolers to store the food, nullifies our 5 Day Freshness Guarantee and finalizes all sales. Hotel, Corporate, and Wholesale transactions are not covered by this guarantee.